Frequently Asked

Why do I need to fill a pre-booking form in?

The pre-booking form contains information about medical conditions or sensitivities that may be relevant to your participation in the High Sensory Dreamachine experience.

The High Sensory Dreamachine experience uses fast flashing bright lights, known as strobe lighting, and loud music. Significant periods of fast flashing bright lights and/or the combination of both fast flashing light and loud music may in rare cases cause adverse reactions, including seizures, if you have existing sensitivities that may be triggered by these effects.

Entry to the High Sensory Dreamachine experience is only permitted if you have completed the pre-booking form in advance of your visit. If you are in doubt about whether you should participate, consider booking for the Deep Listening experience.

If you have any technical issues completing the form, please contact:

Please note that we cannot provide any medical advice. If you have any questions around your personal circumstances or medical history, please consult your GP.

Why can’t under 18s visit the Deep Listening experience?

The Dreamachine experience has been designed for audiences aged 18 and over.

The High Sensory Dreamachine experience contains a significant amount of fast flashing bright light, known as strobe lighting, and loud music. Advice from expert consultants indicates that these effects used could have the potential to trigger a seizure in some people with epilepsy, particularly photosensitive epilepsy. Most people who develop photosensitive epilepsy are diagnosed by their late teens. For under 18s there is a higher risk of undiagnosed photosensitivity, which may lead to an adverse reaction.

Due to the running schedule of the experience, and the fact we are running Deep Listening and High Sensory experiences concurrently, it is not possible for us to operate a flexible age limit and manage the necessary safeguarding of this across the experience. Therefore, to protect the wellbeing of our visitors and our staff, we can only admit adults aged 18 and over.

Can I come if I don’t have a ticket in advance?

Yes, you can come if you don’t have a ticket in advance and join our walk-up queue. If ticket bookers do not show up for the start time of their session, their tickets will be released on a first-come-first-served basis to people who have joined our walk-up queue.

You can see if there are tickets available for the Studio Dreamachine on the ticket booking page.

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